Total Customer Satisfaction is critical to the success of your business and to the longevity of ours…
SPG Communications Solutions delivers fast, secure, reliable network connectivity and excellent customer support. Customers are thrilled with the speed of service and consistent reliablity at the checkout counter!
Check out what our customers are saying about SPG!
Parent Petroleum Inc.
Dan Drasler, Branding Coordinator at Parent Petroleum in Saint Charles IL. said, “EchoSat is crucial to our high-volume petroleum operations because they provide reliable, fast and secure POS connectivity for our mission-critical credit and debit card transactions.
With their support for multiple petroleum brands and processors, EchoSat Communications has been driving our CITGO, Marathon Oil, and Clark branded locations for many years with VSAT and terrestrial based products and services.Their SPG system has automatic dial back up, which gives us 100% uptime at the POS and out at the pumps. EchoSat’s technical staff always provides outstanding support and service.” http://www.parentpetroleum.com/
Clark Brands Inc.
Karl Goodhouse, President & CEO says, “EchoSat Communications has been a dedicated, reliable and innovative communications partner for Clark Brands for over 5 years, says Karl Goodhouse, president and CEO. The EchoSat professionals understand the critical nature of retail data communications at every level and are very knowledgeable of the c-store industry.
Whenever Clark Brands needs high-value communications solutions designed properly and implemented efficiently, EchoSat delivers. It is great to have a communications partner dedicated to helping Clark Brands deliver unique and compelling store connectivity solutions for our Clark Brand Licensees and our credit card customers.” http://www.clarkbrands.com/
Food Giant SuperMarkets -
Brent Benton, Food Giant’s IT Director says, “Keeping a 100 plus chain of grocery stores up to date with the latest technology is a consuming job. It requires picking selected experts as partners to ensure that our stores have all the tools necessary to be successful. Choosing EchoSat is one of the best things Food Giant has done for our stores and our customers.
In todays age of speed, it is critical to be able to deploy state-of-the-art technology for our Electronic Funds Transactions. It is essential to provide our Food Giant customers with a fast, secure and reliable communications for our credit, debit and EBT transactions. It is priceless to be able to reach EchoSats team of professional experts 24X7 who are always quick to respond with engineering expertise and resolution to challenges.”
Piggly Wiggly Alabama Distributing Company, Inc -
Paul K. Clark, Director of Retail Systems said, Piggly Wiggly retailers are demanding. Piggly Wiggly customers are even more demanding. These are two of the main reasons we utilize EchoSat. From providing state-of-the-art technology to our retailers for fast, reliable and secure EFT services to dealing with real people, EchoSat’s team is one of the finest in the industry.
Duncan Oil Company
Don Gose, VP at Duncan Oil says, “I have used EchoSat services for over ten years. They have always been a team oriented company, ready to assist our company in any technology challenge. I have found their technology to always be superior, their engineering ability heads above other so called experts and their customer service without any equal.
We continue to rely upon EchoSat and their services as a key resource to our company’s successful operation. EchoSat not only knows the technology, they know communications and how to help in all areas of technical services. I would hesitate on using any technology without first soliciting EchoSat’s opinion of the proposed solution. EchoSat understands the challenges of c-store retailing and they provide the best customer service in the business, day or night! EchoSat is #1 on my speed dial!” http://www.duncan-oil.com/
National Bankcard Services -
Rob Little, VP at NBS stated, “NBS honors merchant requests to use the communication vendor of their choice. As such, many have chosen the EchoSat SPG solution because EchoSat has solid solutions, excellent customer service, engineering know-how and they’re just a pleasure to work with.”
National Bankcard Services is a leading provider of transaction processing solutions for petroleum/convenience store chains and national retailers. By custom developing payment and loyalty solutions that meet specific authorization, data capture, settlement and reporting requirements, National Bankcard Services’ technology and expertise is delivering improved efficiency and productivity for our clients.
More importantly, by integrating a full array of credit, debit, EBT, proprietary, prepaid, fleet, check and loyalty card processing services, NBS developed a suite of solutions that increase sales and build customer loyalty for our clients. http://www.nbs-inc.com/
Venture Wireless -
œThe EchoSat team of professionals are truly a team of dedicated, customer service experts. If everything in my life worked as well and was as smooth as EchoSat, I would have no worries at all!, declared Gary Cooper, President Venture Wireless, Siouxland Resort & The Dakota Gallery Inc.
Associated Food Stores – Salt Lake
Byron Goodwin, Director Information Technology indicated that, “EchoSat and their Secure Payment Gateway are the industry’s finest! In todays highly competitive retail environment, you must have technology partners that know the retail environment, a multitude of POS systems, and the complicated EFT Networks. EchoSat has the ability to take a highly complex system and make it seem simple because they know the industry and the technology.
EchoSat has one of the highest commitments to partnership and customer service in which I have ever been involved. Whether one of my team or stores needs assistance from the 24X7 Help Desk, their engineering, or upper management, we always get service immediately. Technology is simpler when EchoSat is involved in the team partnership.” http://www.afstores.com/
Associated Grocers of the South Inc.
Ron Burke, VP Information Technology said, “Associated Grocers of the South has been serving its members since 1927. We grew our business not through acquisitions, but by thinking retail. In thinking retail and of our members and their customers, the utilization of EchoSat is a natural for us.
EchoSat’s services are always backed by engineering expertise and customer service. From the 24X7 Help Desk to upper management, EchoSat is always available to help with solutions to any problems. When you have a technology need with engineering soundness, you want EchoSat!” http://www.agsouth.com/
Associated Wholesale Grocers -
Dennis Toney, Director Business Solutions: “AWG has grown to be the oldest and second largest retailer owned grocery wholesaler in the United States serving over 1,900 retailers in 21 states.”
“We did this by always having a team of grocery experts who are dedicated to our retailers and their customers. We also achieved this success by picking selected vendors to be our partners. I am proud that the EchoSat team of technology and customer service experts are on the AWG team.
They have provided fast, reliable and secure communications for the transfer of EFT and EBT, debit and check transactions to our credit processing partners. I have not only found EchoSat to be at the top of the technology stack, but they are unequalled in customer service with a management team that is reachable and easy to work with. EchoSat is one of AWG’s Paragon Partners because they do what they say they do and it’s the best in the industry.”