World Class Service
The EchoSat Helpdesk and Provisioning Department can be reached 24x7x365 at:
1-800-393-ECHO (800-393-3246)
We provide Proactive Support and continuous monitoring:
- SPG is supported by network engineers and helpdesk professionals
- Cutting edge SPG technology provides real-time monitoring of all stores on the SPG Network
- Industry-Leading SPG Partner Portal Systems
- Extensive dial back up history
- Configurable reporting with detailed statistics
- Powerful event logging and error tracking puts real-time operational information at your finger-tips
- Comprehenxive inventory tracking tools
- Fully segmentable SPG Partner Portal views
- Map views for geographic look up of stores by store type
- Live Chat feature to talk with engineering level SPG technicians live!
- Open and review work orders right online
- Monitor SPG stores and edge devices from anywhere, anytime!
