Fast, Reliable & Proactively Managed!
Why choose SPG?
- World Class customer service
The entire SPG team is customer service focused and driven. We have an experienced team and are a trusted partner for delivering mission-critical data communications for high volume retail operations. Our core objective is to provide more Service and Value for your communications than expected everyday.
- PCI Compliant Security
Industry leading data security and mananged communication services. All traffic entering the network is secured and authenticated with industry-leading security and encryption systems and is dynamically routed to ensure reliable transaction delivery for credit cards, POS, ATM, checks, EFT and device monitoring
- Industry-leading network reliability, cutting edge technology
- Lightning FAST Transactions – SPG delivers POS and ATM transactions with consistent speeds in the 2-4 second range from swipe to AUTH, helping move more customers through the line during peak busy periods
- Automatic Dial Backup – All SPG services can be ordered with an intelligent automatic dial back up option to keep your POS, ATM and EFT systems operational in the event of a local Internet outage and during periods of regional Internet congestion
- Proactive Site Monitoring and Management - The entire network is constantly monitored and managed at the device, port and application levels to ensure the highest reliability and consistent performance
- Reduce Dial Line Costs – Achieve cost savings by eliminating excess dedicated phone lines by moving your POS, checks, ATM and other applications onto EchoSat’s SPG Internet-based transaction transport solution
- Cellular Backup Option - NEW!!! – SPG Wireless service offers cellular backup for sites wanting to eliminate dial lines for backup
- Faster Customer Service – SPG increases customer throughput in your stores, which can increase overall customer satisfaction and loyalty
- Return on Investment - Deliver EFT traffic to your processors via “native IP” which is the most effecient, economical delivery option
- SPG is Robust and Reliable - the SPG network is a state-of-the-art implementation, leveraging all beneficial aspects of the Internet while eliminating the downsides to ensure maximun up-time and reliability. The SPG network is a multi-layered, redundant design, with geographic and carrier diversity, as well as multiple automatic failover technologies at the network layers and within each store location
- Customer Focused Helpdesk – The EchoSat helpdesk is an award winning service operation with a philosophy that every customer is valued and appreciated. The SPG Helpdesk is available 24x7x365
- SPG Partner Portal – Monitor your stores’ operations in real-time with SPG Partner Portal
- Industry Experience – SPG has over 35 years of communications experience with over 20 years relevant experience delivering mission-critical POS transaction data securely and reliably. Additionally, we employ leading experts in secure data communications, as well as business-level experts in the various industries we serve
- Value Added Services - Add ATMs, checks, loyalty, pre-paid, fuel tank and other device monitoring - Custom interfaces, remote connectivity, out-of-band connectivity, and application hosting… EchoSat can help!
- Innovative Partners – EchoSat has developed strong relationships with leading value-added resellers, system integrators and strategic partners. When combined with the powerful SPG network, we can provide a full range of store automation and connectivity solutions to help you drive your business forward!
